Privacy Policy

 

Our contact details 

Name: Mr and Mrs T Symonds

Address: Lincomb Equestrian, Lincomb, Worcerstershire, DY13 9RB

Phone Number: 07896 200 777 

E-mail: tonysymonds2@mac.com

The type of personal information we collect 

We currently collect and process the following information: Your Name, address, telephone number and email address.

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To allow us to provide you with our service.

We use the information that you have given us in order to;

• Contact you to about facilities/competitions you have booked

• To check details/timings/information you have given about your booking

• To send you special offers or discount codes.

We will not share this information with any other organisation or individual, unless we have contacted you first and you have responded in writing (email) or unless you specifically ask us to. 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at tonysymonds2@mac.com

 

How we store your personal information 

Your information is securely stored Lincomb Equestrian, Lincomb, Worcerstershire, DY13 9RB

We keep your contact details for 5 years. We will then dispose this information by deleting it and shredding any paper copies. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us attonysymonds2@mac.com  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at tonysymonds2@mac.com  

You can also complain to the ICO if you are unhappy with how we have used your data.

ICO website: https://www.ico.org.uk